Privacy Policy

Mez Studios Pty Ltd ("Mez Studios", "we", "us") operates mez.systems.

Contact: oliver@mezcorp.co

This policy explains how we collect, use, store, and share personal information when you:

• Visit our website
• Purchase the Product
• Complete post‑purchase onboarding / setup flows
• Contact support
• Otherwise interact with us in connection with the Product

• Product: the AI OS / CEO’s Framework (including any Notion templates, prompts, resources, onboarding flows, and related content).
• Personal information / personal data: information that identifies you or can reasonably identify you.

Depending on how you interact with us, we may collect:

A) Identity and contact

• Name (first/last)
• Email address

B) Purchase and payment metadata

• Product purchased, price, timestamp
• Payment confirmation identifiers, invoice/receipt metadata, fraud/risk signals provided by the payment processor
• We do not store full payment card numbers; payment processing is handled by our payment provider(s)

C) Post‑purchase onboarding / setup information (profile + business)

If you complete a post‑purchase onboarding / setup flow, we may collect information you submit such as:

• Primary AI goal
• Job level, job function
• Industry, company size range
• Monthly revenue range (MRR range)
• AI tools you use (including an “other” free‑text field)

D) Technical, usage, and device information

• IP address and approximate location derived from IP
• Device and browser information, user agent
• Pages viewed, timestamps, referring URL/referring site

E) Attribution and marketing parameters

• Campaign parameters such as UTM source/medium/campaign/content/term
• Source page / entry point identifiers (e.g., which form or page you used)

F) Communications

• Messages you send to us (support requests, emails, feedback) and our responses

We may use cookies and/or browser storage to:

• Maintain session state
• Remember preferences
• Support post‑purchase onboarding flows
• Measure performance and improve user experience

You can control cookies through browser settings. Disabling cookies may affect site functionality.

We may use analytics, logging, and error monitoring tools to operate and improve the site and Product. These tools may collect technical data, event data, and identifiers (for example, page views, clicks, device/browser, IP, timestamps), and may set cookies or similar technologies.

We may use your information to:

• Deliver access to the Product (including install / duplication flows)
• Process payments and prevent fraud/abuse
• Provide customer support and respond to requests
• Operate, maintain, secure, and improve the site and Product
• Understand aggregate usage and improve onboarding and product quality
• Communicate essential information about your purchase, access, security, or policy changes
• Comply with legal obligations and enforce our agreements

We do not sell your personal information.

Where required (for example under GDPR/UK GDPR), we process personal data on one or more of the following bases:

• Contract: to provide the Product you purchased
• Consent: for certain marketing communications and (where required) non‑essential cookies
• Legitimate interests: operating and improving the Product, preventing fraud, and ensuring security (you may object where applicable)
• Legal obligation: compliance and record‑keeping obligations

We may share personal information with service providers and partners that help us operate and deliver the Product, such as:

• Payment processing providers (e.g., Stripe)
• Email delivery and communication providers (e.g., transactional email tools)
• Hosting and infrastructure providers (e.g., web hosting, serverless functions)
• Database and workflow infrastructure providers (e.g., where onboarding form responses are stored)
• Analytics, logging, and error monitoring providers
• Newsletter / CRM providers (e.g., email list management and segmentation)

We share only what is reasonably necessary for them to perform services on our behalf and require them to protect the information.

We may also disclose information:

• If required by law, regulation, subpoena, or court order
• To protect rights, safety, and security (including investigating fraud or abuse)
• In connection with a corporate transaction (merger, acquisition, asset sale), where permitted by law

Some providers may process or store information outside Australia (including in the United States and other jurisdictions). Where required, we take reasonable steps to ensure appropriate safeguards for cross‑border transfers.

We retain personal information only as long as reasonably necessary to:

• Provide the Product and support
• Maintain accurate business and tax records
• Prevent fraud/abuse and enforce agreements
• Comply with legal obligations and resolve disputes

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. No method of transmission or storage is 100% secure.

Depending on your jurisdiction, you may have rights to:

• Request access to, correction of, or deletion of your personal information
• Object to or restrict certain processing
• Receive a copy of your information (data portability)
• Withdraw consent (where processing is based on consent)

To make a request, contact: oliver@mezcorp.co

The Product is not intended for children under 13, and we do not knowingly collect personal information from children.

We may update this policy from time to time. The “Last updated” date will change. Continued use of the site or Product after changes means you accept the updated policy, to the extent permitted by law.

Privacy questions: oliver@mezcorp.co